Guarantee and Returns
Autoradio 1001 offers a service and guarantee that have been conceived to give you complete client satisfaction for their products.
The guarantee is valid for a period of one year, from the date of purchase of the product, by the client.
- In case of any problem during the first month, the client will pay the return delivery costs and we will send out a new product free of charge.
- In case of any problem after the first month, the client will pay the return delivery costs (Registered Parcel Post), we will repair the product and return it free of charge.
- The client has 14 days to return a product and request a refund (excluding return delivery costs to AutoRadio 1001), on condition that the product is in new condition (never installed, unpacked, in its original packaging, without any trace of use or installation, accessories must still be packed in their plastic packaging…).
The AutoRadio 1001 guarantee does not cover professional or commercial use of a product, not does it cover the inappropriate use of a product.